Your Seller is the US Principal Party in Interest. International sellers can send items to you through regular postage services, or they may use eBay's Global Shipping Programme (GSP) if they’re in the US or UK. The item must be physically located in the US. If you're buying from a seller who isn't participating in the Global Shipping Program, the seller's international postage costs will be included in the listing. You agree that if any item is found to be ineligible, Pitney Bowes will have no liability and will have, in its discretion and in any manner that it prefers, the right to dispose of or liquidate the ineligible item, including without limitation (A) returning the item to the Seller, (B) handing over the item to the authorities, or (C) destroying the item. I recently purchased an item from america using the global shipping program, took 2 months to arrive to australia, when i noticed it had been updated to delivered at 2.00am friday on my ebay purchases page. Except as stated elsewhere, all amended terms shall take effect immediately and automatically when posted on the eBay site. More information about ineligible items may be found here. With the Global Shipping Programme, you simply send your item to our UK shipping centre, and once it reaches us, your job is done – for all eligible items we'll manage the international postage and customs process for you. Your Seller is responsible for shipping the GSP Item to a facility located within the United States (the “US Shipping Center”), where Pitney Bowes will process the GSP Item for international shipment. Global seller standards program: Determines your status if you are selling in one of the markets outside of the US, UK, Ireland, Germany, Austria and Switzerland. By purchasing a GSP Item, you will be entering into a binding contract with the Seller for the purchase of the GSP Item, as well as an agreement with Pitney Bowes for the provision of the Services, including parcel processing, international shipping and tracking, and customs clearance. NEITHER EBAY NOR PITNEY BOWES SHALL BE RESPONSIBLE FOR ANY DISRUPTIONS OR DELAYS IN THE USE OF GSP AND/OR SERVICES OR ANY LOSS OR INJURY ASSOCIATED WITH ANY SUCH DISRUPTION OR DELAY. If you are a new eBay seller in the US or UK, you have probably already noticed something called the Global Shipping Program (GSP). When the seller signs up for GSP and an eligible article sells abroad, the seller simply just has to ship it to eBay’s Global Shipping Center in Kentucky and the GSP will then take care of every step until the article reaches the buyer. You acknowledge that Pitney Bowes may disclose this information, however collected, to its affiliates, service providers, and other third parties (such as customs and revenue authorities) as necessary to perform the Services that you have requested (for example, providing your name and address information to customs brokers and shipping carriers so that they may clear customs on your behalf and deliver your order to you). It is the tracking of packages sent with the eBay Global Shipping Program. NOTHING IN THIS AGREEMENT SHALL LIMIT OR EXCLUDE EBAY OR PITNEY BOWES'S LIABILITY (RESPECTIVELY) FOR ITS OWN FRAUDULENT MISREPRESENTATION, FOR DEATH OR PERSONAL INJURY RESULTING FROM ITS OWN NEGLIGENCE, OR THAT OF ITS EMPLOYEES OR AGENTS, OR FOR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED BY LAW. GSP enables Buyers to obtain parcel processing, international shipping, and customs clearance services (the “Services”) at checkout from a third party service provider. Everything you need to know about eBay's Global Shipping Programme UK (GSP) as an eBay seller. Without limiting other remedies, included those described elsewhere within eBay’s policies, eBay may at any time, in its sole discretion, with or without notice to you, limit, prohibit, refuse, cancel, block, suspend and/or terminate your sale of GSP Items if you violate any of these Terms, eBay’s policies, or any applicable laws. Your purchase of a GSP Item is subject to eBay’s unpaid item policy. Your Seller is responsible for shipping the GSP Item to a facility located within the United Kingdom (the “UK Shipping Center”). eBay UK announced it updated its Terms and Conditions for a service offered to sellers. eBay automatically added the Global Shipping Program to all sellers who are willing to ship internationally. There is no fee to join the Global Shipping Program, but some listing charges still apply to you and your buyer. You must be located in the UK and listing on eBay.co.uk to use the Global Shipping Programme. The GSP (Global Shipping Program) allows the sellers to grow their business market around the world, making international shipping easier. These Terms, as may be amended from time to time, will remain in effect for a period of sixty (60) days following the delivery of the GSP Item to the delivery address designated by you. More information about eBay Money Back Guarantee and PayPal Purchase Protection may be found here and here. The Global Shipping Program (United States) and the Global Shipping Programme (United Kingdom) (collectively referred to herein as “GSP”) make certain items (“GSP Item(s)”) located in the United States and United Kingdom available to buyers around the world. The Global Shipping Program automatically identifies your eligible items. Pitney Bowes will designate your Seller as the “Exporter” of the GSP Item that you purchase or, at its discretion, will designate itself or one of its service providers as the “Exporter” in lieu of your Seller to facilitate the customs clearance of the GSP Item upon its receipt at the UK Shipping Center. By agreeing to these Terms, you direct eBay to provide this personal and order information to Pitney Bowes on your behalf so that Pitney Bowes may provide you with the Services that you are requesting under the Program. THE SERVICES ARE PROVIDED BY PITNEY BOWES, AN INDEPENDENT CONTRACTOR, AND ITS AFFILIATES AND THIRD PARTY SERVICE PROVIDERS. Pitney Bowes’ Role as Your Forwarding Agent. How it works Here are some examples: UPBE UPBEE0016EF8C4257969 UPBEE0016F75E48E8315 UPAAB UPAAB000000376769298 UPAAB000000375742737 UPAAC UPAAC000000076758333 … Your Seller has agreed to provide accurate and complete information about GSP Items and to respond timely to any requests for information from eBay and/or Pitney Bowes. The returns policy specified by your Seller in his/her listing description of a GSP Item will apply to your purchase of the GSP Item. Pitney Bowes shall not be under any obligation to claim a refund of any excise duty paid on your behalf or on behalf of the Seller. 2 When listing, select the “send it to the UK Shipping Centre” flag in the international section of the listing form. The GSP is currently available to eligible sellers in the UK and US to deliver items to over 100 participating countries. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Seller charges. Something went wrong. Leaves a … International experts at the UK or US Shipping Centre process the package, complete customs forms, pays applicable import charges, and sends the package to the address that you specified at the time of purchase. Shipping on the items I've received has been slow due to Christmas and I've had one item cancelled due to it being oversized. Which marketplace do our readers feel is best? Under a routed export transaction, you are responsible for ensuring that your purchase, exportation, and importation of the GSP Item comply with all applicable laws and regulations. The Global Shipping Program (United States) and the Global Shipping Programme (United Kingdom) (collectively referred to herein as “GSP”) make certain items (“GSP Item(s)”) located in the United States and United Kingdom available to buyers around the world. Tip Before you get started, make sure your account is opted in at the Global Shipping Programme preferences page. It's used by eBay to apparently make it easier for sellers in the UK and US to ship things to places like Australia. If you reside in Brazil and you have previously provided tax identification information (such as your Taxpayer’s Registry for Individuals) to PayPal, you authorize the PayPal entity that provides the PayPal services to you to provide this information to eBay at eBay’s request. I am VERY happy cos FedEx is a trustworthy Courier service and glad Ebay's shipping program Pitney Bowes partnered with FedEx. Overall, I've got to say that the Global Shipping Program seems to be pretty awefully implemented as eBay, buyer and seller cannot track and/or locate the package once it arrives at the Global Shipping Centre and have no means of communicating with one another. Contact Us. Such information is required for compliance with US export and customs clearance requirements. For GSP Items located in the United States that you purchase under GSP and that you return to your Seller, you will not be eligible for, and you will not receive, a refund of any Program Fees that you paid to Pitney Bowes and Pitney Bowes will not be responsible for shipping the GSP Item back to your Seller. eBay’s failure or Pitney Bowes’s failure to enforce any provision of these Terms will not be construed as a waiver of any provision or right. eBay reserves the right to collect, using any collection methods at its disposal, any unpaid amounts that eBay pays to your Seller and/or Pitney Bowes because of your non-payment or failed payment. The seller has given me a UPS Ground tracking # which is saying the shipment is on its way to Erlanger,KY. eBay then managed international postage and customs. At no time do eBay (or its affiliates), Pitney Bowes (or its affiliates), or the third party logistics providers, shipping carriers, customs brokers, freight forwarders, or other subcontractors under contract with Pitney Bowes take title to a GSP Item. Pitney Bowes is neither owned by, nor affiliated with, eBay. eBay's collection of personal information in connection with the Program is governed by the privacy policythat applies to your use of the eBay.co.uk website or, as applicable, another eBay international site. For non-managed payments sellers, eBay selling fees and PayPal fees apply, including PayPal's transaction fees for cross-border payments. TO THE FULLEST EXTENT PERMITTED BY LAW, EBAY AND ITS SUBSIDIARIES, AFFILIATES, JOINT VENTURES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AND AGENTS, AND PITNEY BOWES AND ITS SUBSIDIARIES, AFFILIATES, JOINT VENTURES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AND AGENTS, SHALL HAVE NO LIABILITY FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE, MULTIPLIED OR ANY OTHER FORM OF DAMAGES, LOSS, OR INJURY WHATSOEVER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE OR ANY OTHER LEGAL THEORY, ARISING OUT OF OR RELATING TO THESE TERMS, YOUR USE OF, MISUSE OF, OR RELIANCE ON GSP, THE SERVICES, PURCHASED GSP ITEMS, THE PROGRAM FEES QUOTED BY PITNEY BOWES, YOUR INABILITY TO USE GSP AND/OR THE SERVICES, THE AVAILABILITY OF GSP AND/OR THE SERVICES, AND/OR THE INTERRUPTION, SUSPENSION, OR TERMINATION OF GSP AND/OR THE SERVICES, INCLUDING DAMAGES INCURRED BY THIRD PARTIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LIABILITY AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Seller eligibility for the Global Shipping Program is simple. However, you will bear the liability for any violation of US export laws and regulations or import laws in the destination jurisdiction, with the exception of violations caused by incorrect information provided by your Seller. Example: if I purchase an item from the UK which is not shipped from the Global Shipping Program, I may typically pay a maximum of £ 9; usually £ 5. Weâve just expanded the reach of the programme by adding the following non-EU countries: BahamasBahrainColombiaCosta RicaDominican RepublicEl SalvadorGuatemalaHondurasJamaicaKuwaitPanamaPhilippinesQatarTrinidad and TobagoUruguayVietnam. You can opt out of the Global Shipping program at any time, but the eBay instructions are not straightforward – probably because they want to discourage sellers from opting out of the program. If eBay or Pitney Bowes conclude that a GSP Item is undeliverable and elect to dispose of or liquidate a GSP Item, title to the GSP Item shall transfer automatically from your Seller to eBay and/or any third party designated by either eBay or Pitney Bowes (as eBay and Pitney Bowes may elect), at no cost and for no consideration to either eBay or Pitney Bowes and/or to any third party designated by eBay or Pitney Bowes, and eBay and Pitney Bowes and/or any third party designated by eBay or Pitney Bowes shall retain all proceeds (if any) received from the disposal or liquidation of the GSP Item. Items that are dispatched through the Global Shipping Programme generally arrive within 1 week after leaving the UK or US Shipping Centre. In a routed export transaction, you as the buyer assume responsibility for the customs clearance and transportation of the GSP Item to be exported from the United States as well as importation of the GSP Item in compliance with all applicable laws and regulations of the country into which the GSP Item is being imported. Your payment for the GSP Item and Program Fees will be split between your Seller and Pitney Bowes in the following manner as reflected within your Order Details page: Payment to your Seller: That portion of your payment consisting of the GSP Item price and the amount (if any) charged by your Seller to ship the GSP Item to the US or UK Shipping Center as applicable will be transmitted to your Seller. Therefore, your Seller is responsible for the exportation of the GSP Item in compliance with all applicable laws or regulations of the United Kingdom. eBay and Pitney Bowes shall have no liability and shall have, in their discretion and in any manner that they prefer, the right to dispose of or liquidate GSP Items that eBay or Pitney Bowes conclude are undeliverable, for whatever reason. There’s no additional cost for using the Global Shipping Programme, eBay Final Value Fees are the same as they would be for a UK buyer. eBay notified sellers in the UK that it was adding 16 additional countries to its Global Shipping Program (GSP), bringing the total number of countries to over 100. Anybody have any experiences with eBay's Global Scamming err, I mean Shipping Program? Not all listings on eBay.co.uk are eligible for GSP. The Global Shipping Programme (the "Programme") makes certain items ("GSP Item(s)") that you list for sale on eBay.co.uk available to buyers outside of the United Kingdom ("Buyers"). Box), Army Post Office, or Fleet Post Office. Additionally, as the importer of the GSP Item, you are responsible for ensuring that your purchase, importation, possession, or use of the GSP Item, or that of your consignee, complies with all laws and regulations of the country into which the GSP Item is being imported. The item to be shipped must already be in the seller’s country and listed for sale on eBay.com or eBay.co.uk. Delivery methods from eBay vary depending on where the eBay seller is physically located. have a US seller rating of standard or above. In addition, certain third party shipping carriers may require that the designated recipient of a GSP Item be present to receive delivery; where in-person delivery is required, you shall be solely responsible for ensuring that the designated recipient is available to receive delivery. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Find out more about selling internationally with the Global Shipping Programme.Thanks,The eBay Team. The eBay.co.uk User Agreement, eBay's User Privacy Notice and all policies posted on our sites (collectively, and as the same may be amended from time to time, “eBay’s Policies”) apply in addition to these Terms. More information about the Services may be found here. You'll find items from all over the world on eBay. Consignment and Wholesale Services? You agree not to purchase any ineligible items through GSP. For managed payments sellers, selling fees for managed payments sellers apply, including an international fee. You are responsible to: (A) ensure that your purchase and importation of the GSP Item complies with all laws and regulations of the country into which the GSP Item is being imported, (B) file a completed customs entry and related documents with the customs authorities of the country into which the GSP Item is being imported, and (C) pay the assessed import duties and other taxes due upon importation of the GSP Item. eBay reserves the right at any time, in its sole discretion, with or without notice to you, to alter or amend the eligibility requirements for GSP Items, including, but not limited to, limits on the number, type, category, and/or value of items and/or transactions. However, to purchase a GSP Item, you must agree to these Terms. If the goods are shipped from the United States or United Kingdom, then the sellers often use the eBay Global Shipping Program and packages are sent through Pitney Bowes. ACCORDINGLY, EBAY EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW ANY AND ALL EXPRESS, IMPLIED, AND STATUTORY REPRESENTATIONS, WARRANTIES, AND CONDITIONS RELATING IN ANY WAY TO THE SERVICES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, USEFULNESS, PERFORMANCE, ACCURACY, OR QUALITY OF THE SERVICES. Here is the step-by-step process of the Global Shipping Program: A seller must first opt-in I'm an eBay user in UK and purchased an eBay item from a seller in New York who has shipped it under the Global Shipping Program to UK. Copyright © 1999-2021 Steiner Associates, LLC. To the extent applicable, your Seller has authorized Pitney Bowes (and, to the extent necessary, its third party service providers) to act as your Seller’s agent(s) to retain customs brokers and/or freight forwarders for the purpose of transacting customs business with all relevant customs and revenue authorities on behalf of your Seller, including, but not limited to, making export declarations classifications and managing any dispute with such authorities including regarding customs classifications, applicable duties, and/or taxes, and performing any other act that may be required by law or regulation in connection with the exportation and/or transportation of GSP Items out of the United Kingdom and into any other country. REGARDLESS OF THE PREVIOUS SENTENCE, IF EBAY, PITNEY BOWES, OR ANY SUBSIDIARY, AFFILIATE, JOINT VENTURE, OFFICER, DIRECTOR, SHAREHOLDER, EMPLOYEE, OR AGENT OF EBAY OR PITNEY BOWES IS FOUND TO BE LIABLE, THE LIABILITY TO YOU OR TO ANY THIRD PARTY IS LIMITED TO THE GREATER OF (A) ANY AMOUNTS DUE UNDER THE APPLICABLE EBAY MONEY BACK GUARANTEE OR (B) $100 USD. eBay or Pitney Bowes may also elect to return to your Seller any GSP Items that eBay or Pitney Bowes conclude are undeliverable. Effective Date: 12 August 2020. All you need to do is send your orders to the UK Shipping Centre and eBay … View basket for details. Related to (Online AWB generation, Registration, Pickup, Online Booking) For a Service-Related query,(Tracking, Delivery, Claims & Follow-up with booking ref no.) This is likely to apply mainly to GSP Items that are shipped from the UK to a location outside the European Union. The risk of loss or damage to a GSP Item shall remain with your Seller until the GSP Item is accepted at the US or UK Shipping Center or has been returned to your Seller by Pitney Bowes from the US or UK Shipping Center. 561798428705 5a1eb412-fd27-4182-94cb-ba9579396e80 ... or they may use eBay's Global Shipping Program (GSP) if they’re in the US or UK. Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). The delivery address that you specify must be within an eligible country and must be a valid and complete delivery address. In the event of a conflict or inconsistency between these Terms and eBay’s Policies, these Terms will control as to all matters that they explicitly address. The eBay Global Shipping Programme enables you to sell internationally as easily as selling to someone in the UK. These Global Shipping Program Buyer Terms and Conditions (“Terms”) apply to GSP Items that you purchase through GSP. Listing Services? 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